Note I downgraded this to 1 star. The app won’t even launch anymore. It is comical how this product seems to degrade over time...
I like Camtasia 2. And I hate it. Right now I hate that others and myself end up being their QA to help them isolate problems with their software. Sure this is necessary for SW dev, but when it seems that they are just reading from a script and asking for information that is not necessarily pertinent to finding the issue, it’s just a waste of the customer’s time.
The problem is that iOS device recording is problematic. There are 2 issues you can randomly get hit with.
1. You cannot stop the recording. Your only way is to Force Quit, which loses your recording. Not nice when you’ve just tried to capture a few minutes and suddenly realize all that effort is gone.
2. When it does manage to record, the first few leading seconds and a few trailing seconds are gone. Poof.
I also have noticed that one of their background processes seems to go rogue and won’t quit and then consumes alot of CPU.
If you turn off the microphone, it works (they recommended to try this to see what it would do). They sort of blame the QuickTime recording. But, I can record just fine using QuickTime directly. Moreover, I also own ScreenFlow, and it works just fine. I’m guessing they also use QuickTime to record too.
This issue happened to me a couple of months ago as well. The solution they prescribed then was to delete everything and reinstall. This worked back. I tried it this time, but the problem would not go away.
If you don’t need iOS device recording, then this works fine for normal screen recording or even the iOS simulator. If you want to do iOS device recording, walk away and just use QuickTime directly or ScreenFlow. Or be prepared to spend a bunch of time to help them do QA on this.
I’m contemplating complaining to Apple to get a refund.